NHS 111 mental health option

NCL residents can now access urgent mental health support via NHS 111, 24/7. By selecting the mental health option, callers are connected to North London Mental Health Partnership’s crisis service. Specially trained staff will address urgent needs and provide support based on symptoms.

This initiative aims to improve care accessibility and reduce A&E pressure. For life-threatening situations, people should still call 999 or visit A&E. The local crisis line remains available for direct access.

Practices are encouraged to promote NHS 111’s mental health option within local networks, particularly to vulnerable people. Contact NHS 111 and read the PDF document in Downloads for more information.

StayAlive app

The StayAlive app is a suicide prevention resource for the UK. It can be used by those who are having thoughts of suicide, as well as those who are concerned about someone else who may have suicidal ideas.

Features of the app include:

• strategies for staying safe
• how to help a person thinking about suicide
• access to local and national support.

All guidance and information within the app is reviewed and updated every six months, and the app is fully compliant with GDPR and international data management standards.

Andy's Man Club

Andy’s Man Club offers weekly free-to-attend peer-to-peer support groups for men aged over 18. There is a group in Barnet and in Camden.

Samaritans

Samaritans offers 24-hour support for patients. The Samaritans number (116 123) should be given to patients routinely in crisis.

Area specific guidance for Barnet

The first-line service for patients in crisis presenting to GPs is the Adult Crisis Resolution and Home Treatment Team (CRHTT). The second-line service is Sanctuary Barnet.

Your Health Barnet offers emergency and crisis support and guidance on how to have a healthy mind. 

Area specific guidance for Islington

Islington Mind has created a bank of suicide awareness and prevention resources to support healthcare professionals to better prevent suicide.