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GP Access Recovery Plan Digital Support

NCL Wide

Welcome to the GP Access Recovery Plan Digital Support website where you will find useful information to help support your practice and patients as you make the transition to the modern general practice operating model.

For more information about modern general practice and the change management support available to practices, please visit the General Practice Access page. 

To support you to get the most out of the digital elements of modern general practice access, the Digital Team in NCL has created a suite of resources, best practice guidance and case studies.
The following pages provide more detail on the digital tools and support available to practices:

  • Cloud-based telephony
  • Digital inclusion
  • Digital support for practices
  • Guidance for local GP websites
  • NHS App
  • Online consultation
  • Online records access
  • Online registration
  • SMS patient messaging
  • Video consultation

If you have any questions, please contact the Digital Team: nclicb.digitalfirst@nhs.net

Review date: Friday, 23 May 2025