Under Review — this page was due to be reviewed by Wednesday, 01 December 2021. The information shown here may be outdated.

Fewer than half of all cancer cases are diagnosed through the suspected cancer urgent referral (2WW) pathways. Rapid Diagnostic Centres (RDCs) are set up for patients who don’t necessarily fit the criteria for a referral onto a specific 2WW pathway. They offer a diagnostic pathway for all patients with non-specific symptoms that could indicate cancer. See the Rapid Diagnostic Centres page for more details.

Advice and guidance is available and encouraged.


Area specific guidance for Barnet

Clinician Assessment Service for Barnet Hospital and Chase Farm Hospital

From 9 August 2021, the Royal Free London gastroenterology service will introduce the Clinician Assessment Service (CAS) for referrals sent to Barnet Hospital and Chase Farm Hospital only. This means all referrals will be booked into a triage appointment, which the patient does not need to attend. 

Read more

Dyspepsia

Currently there is significant pressure on  endoscopy appointments across Royal Free sites which is having an impact on target two week and GP direct access referrals. The Royal Free is increasing capacity to deal with this issue however the CCG feels that potential cancer referrals should be prioritised. Therefore, with immediate effect, we are removing the requirement for direct access gastroscopy prior to a secondary care referral for upper GI symptoms in the absence of red flags. To ensure that the right people are being referred,  we have implemented the new dyspepsia pathway which was developed in collaboration with the Royal Free.

The RMS will be triaging against this pathway. Please pay particular attention to the duration of PPI treatment for each symptom and the necessary investigations required prior to referral. All referrals are to be sent via the RMS. Please do not send any direct access endoscopy referrals to the trust until further notice. Of course suspected cancer referrals continue to be referred in the usual manner.

Please remember the gastroenterology advice and guidance email rf-gastroenterologyadvice@nhs.net for any related queries.

Email advice and or guidance  

For advice and/or guidance it's very important that you include all the information from the bullet points so that the consultant gives the right advice, and you can be contacted by them if necessary to seek clarification. Any clinical queries concerning patients can be emailed to the following addresses for a consultant response within two working days:

Gastroenterology advice:  rf-gastroenterologyadvice@nhs.net

Please email from an nhs.net account and include the following in your email:

  • patient’s NHS number in the title of the email
  • your name, role and contact details
  • patient’s details (age, sex and RFL patient number, if known), relevant clinical history including results of any recent diagnostic tests within the relevant specialty
  • clinical question(s) requiring an answer

The response will be sent back to the email address from which it was sent. If your secretary is sending on your behalf, make sure they copy you in so that you also get the response. You can find more information about this service on the Royal Free website. For any other queries, please email rf.gpliaison@nhs.net

This service is exclusively for the use of clinical staff in GP practices (GPs, GPSTs and Nurse Practitioners) and not for routine administrative enquiries. 


Area specific guidance for Enfield

Clinician Assessment Service for Barnet Hospital and Chase Farm Hospital

From 9 August 2021, the Royal Free London gastroenterology service will introduce the Clinician Assessment Service (CAS) for referrals sent to Barnet Hospital and Chase Farm Hospital only. This means all referrals will be booked into a triage appointment, which the patient does not need to attend. 

Read more


Area specific guidance for Haringey

Clinician Assessment Service for Barnet Hospital and Chase Farm Hospital

From 9 August 2021, the Royal Free London gastroenterology service will introduce the Clinician Assessment Service (CAS) for referrals sent to Barnet Hospital and Chase Farm Hospital only. This means all referrals will be booked into a triage appointment, which the patient does not need to attend. 

Read more


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Review date: Wednesday, 01 December 2021