The NCL Prevention and Vaccination team have created a call/recall guidance and templates pack which provides GP practices with essential information to manage childhood immunisation invitations efficiently. This pack includes:

• call/recall guidance document, detailing the core standards and how to optimise the call/recall process in your practice
• ready-to-use text and letter templates for childhood immunisation call/recall
• telephone scripts for administrative staff to use to communicate clearly and effectively with parents.