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Open for business

• At [GP PRACTICE NAME] we have face-to-face, video and telephone appointments to make sure you get the care you need as quickly as possible.
• The whole team at [INSERT GP PRACTICE] is here to help you. Our practice has a range of professionals who can diagnose and treat health conditions. This ensures you see the right person at the right time more quickly.
• At [GP PRACTICE NAME] we remain open and are grateful for your patience as we continue to deliver the largest vaccination programme in the history of the NHS whilst supporting our patients.

Challenging times

• We know these are challenging times for everyone. As restrictions ease, please be kind as we work differently to protect our patients and staff and help stop the spread of COVID-19.
• These are really challenging times which is why we’re working in different ways to make sure you get the care you need.

Zero tolerance

• We are here to help, not be hurt – abuse of our staff will not be tolerated.
• Our staff are here to help you and we won’t allow them to be abused.

Thank you

• We are so thankful to all staff, clinical and administrative, who have worked so hard throughout the pandemic to support our patients.

Accessing general practice materials

• Download all materials
• How are GP practices are working now?
• Why do receptionists ask personal questions?
• I wanted to see my GP so why am I seeing someone else?
• What is triage?
• What about emergencies?
• Where else can I get help?

Help Us Help You

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• Face-to-face appointments
• Face-to-face measures

Not in a day’s work

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• Care worker
• Conversation
• Doctor (1)
• Doctor (2)
• Home visit (1)
• Home visit (2)
• Nurse
• Receptionist 
• Security
• Vaccination