Adult phlebotomy services provided by Wood Green Community Diagnostic Centre (CDC).

Opening hours 8.30am-4.30pm, Monday to Friday, and 9am-4.30pm on Saturdays.

Appointment-only service

The Wood Green CDC is now offering an appointment-only service instead of its initial walk-in service. 

All blood samples are processed by the Whittington Health (WH) pathology team, which gives the team better oversight and ensures that results are easier to share with practices. To receive results directly, practices need to be set up as a trading partner on EMIS. For support with this, email woodgreencdc.whitthealth@nhs.net.

Additional phlebotomy capacity will be provided at Finchley Memorial Hospital for patients willing to travel.

WH continues to provide phlebotomy services across Haringey and Islington.

See Resources for the full CDC clinical model and for the phlebotomy referral and reporting pathway.

Booking an appointment

Patients for routine blood tests will now be able to book appointments online using SwiftQueue or via telephone: 020 7288 5626.

The service would appreciate your support with encouraging patients who can, to book their appointments online as this helps the CDC to improve waiting times and reduce the possibility of overcrowding. 

SwiftQueue allows patients to see appointment times, make a booking at a time of their choice, reschedule, and cancel their appointments at the Wood Green CDC.

GPs can directly book blood test appointments at Wood Green CDC using Swiftqueue as far as they are registered. GPs can request next-day appointments for urgent bloods and INRs only via phlebotomy.woodgreencdc@nhs.net. 

• Practices are asked to initiate the booking for their patients via the standard e-RS booking process used for outpatient appointments; this reduces practice administration as patients can book their own appointments once provided with a UBRN and password (see Downloads for the WH e-RS phlebotomy booking guide).
• Once in e-RS, practices should choose diagnostic pathology selecting specialty 'blood test'.
• Practices should then inform the patient of the generated UBRN and password, along with the booking telephone line and online weblink. The patient can then book their appointment time. 
• Please do not select 'defer to provider' when initiating the appointment process for your patients. 
• There is no need to email a blood test form. 
• Patients can book an appointment AFTER the request form has been sent.

Attending an appointment

Patients are advised to arrive at the CDC no more than five minutes before and no later than 10 minutes after their appointment time.

Accessibility

Wood Green CDC does not have an access ramp for bedbound patients or those needing transport via trolley or stretcher.

Hence, the service is unable to accept patients requiring NHS Transport services. 

The CDC can accommodate patients who can move in and out of a wheelchair independently or with minimal assistance.

Should you require assistance or equipment to help you mobilise, e.g. hoist, it is available at the CDC but you are kindly requested to you bring your own sling with you if possible.

Sending SunQuest ICE (Clinisys) forms to Whittington Health

At Haringey and Islington practices where SunQuest ICE is installed, please continue to request blood tests for your patients via SunQuest ICE. The CDC is able to accept blood requests via tQuest but a referral must be printed for the patient to bring in with them.

For more information on how to use the system, visit the SunQuest ICE page.

Contact details

• For operational issues: Michael Adebowale (Operational Service Manager)
  • e: m.adebowale@nhs.net
• For phlebotomy queries or issues: Francis Apeagyei
  • e: f.apeagyei@nhs.net

To support learning, the CDC wants to hear from primary care colleagues.

Your feedback will be used to gain deeper insights into what is working well, what is challenging and improve the service for staff and patients.

You can give your feedback via: 

• Arranging a one-to-one informal interview (email mustafahassan@nhs.net or m.adebowale@nhs.net) 
• Sharing feedback at a practice team meeting 
• Completing an anonymous survey

The CDC encourages you to use suggestions from the Wood Green CDC service feedback document (see Downloads).

Eligibility Criteria

Inclusions

• adult patients aged 18+
• ambulant or partially ambulant patients.

Exclusions

• transport patients.

How to Refer

Locations

Wood Green Mall