Same-Day Emergency Care: WH

NCL Wide
Under Review — this page was due to be reviewed by Friday, 14 June 2024. The information shown here may be outdated.

The Ambulatory Care service offers same-day care to patients with acute medical conditions. Its role is to provide same-day access to urgent assessment and treatment avoiding the need for admission to hospital, for ambulant patients and those needing inpatient style care.

The service is not pathway or condition-led to ensure that all patients can be considered. All patients must be referred and clinically accepted by the ambulatory care team.

For deep vein thrombosis (DVT), depending on capacity in clinic and the time of day, a decision will be made on whether the patient can be seen in same-day emergency care or the emergency department for the primary investigations.

Eligibility Criteria


  • adults needing emergency care that cannot be managed by the GP but do not require hospital admission. 


  • adults who do not need emergency care or require hospital admission. 

How to Refer

SDEC / Adult Ambulatory Care (Adults)

To refer a patient into Ambulatory Care, please call:

  • In hours: 07825 768 448 to speak to the Ambulatory Care Consultant.
  • Out of hours: call the hospital switchboard on 020 7272 3070 and ask to speak to the ambulatory care consultant, you will be put through to the duty medical registrar.

If accepted, we will usually ask you to send the patient on the day to the Ambulatory Care Centre. If clinically appropriate, we may ask the patient to attend the next day.
Consultant advice and guidance is also available on the mobile number 07825 768 448, in hours.

Opening hours:
Weekdays: 8am – 10pm (no new patients after 6pm)
Weekends & Bank holidays: 8am – 8pm (no new patients after 5pm)

Review date: Friday, 14 June 2024