Same-Day Emergency Care: WH

NCL Wide
Upcoming Review — this page is due to be reviewed by Saturday, 24 January 2026. The information shown here may be outdated.

The Ambulatory Care service offers same-day care to patients with acute medical conditions. Its role is to provide same-day access to urgent assessment and treatment avoiding the need for admission to hospital, for ambulant patients and those needing inpatient style care.

The service is not pathway or condition-led to ensure that all patients can be considered. All patients must be referred and clinically accepted by the ambulatory care team.

For deep vein thrombosis (DVT), depending on capacity in clinic and the time of day, a decision will be made on whether the patient can be seen in same-day emergency care or the emergency department for the primary investigations.

Opening hours

Weekdays: 8am-10pm (no new patients after 9pm). Weekends and bank holidays: 8am-8pm (no new patients after 5pm)


Eligibility Criteria

Inclusions

  • adults needing emergency care that cannot be managed by the GP but do not require hospital admission. 

Exclusions

  • adults who do not need emergency care or require hospital admission. 

How to Refer

Call to refer a patient into Ambulatory Care. If accepted, we will usually ask you to send the patient on the day to the Ambulatory Care Centre. If clinically appropriate, we may ask the patient to attend the next day.

SDEC / Adult Ambulatory Care (Adults)

In hours: 07825 768 448 to speak to the Ambulatory Care Consultant.

Out of hours: call the hospital switchboard on 020 7272 3070 and ask to speak to the ambulatory care consultant; you will be put through to the duty medical registrar.

Consultant Advice and Guidance

A senior decision maker available for advice and signposting on the AEC consultant/registrar phone 07775 117 679 from 9am to 9pm Monday to Friday and 9am to 5pm on weekends.



Review date: Saturday, 24 January 2026