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Integrated Health and Care Front Door Service

Islington

The Integrated Health and Care Front Door Service offers a point of access for adult social care, hospital discharge referrals, and referrals to community health services, including district nursing, general rehabilitation, falls therapy, stroke/neuro, speech and language therapy, and urgent community therapists.


Eligibility Criteria

Inclusions

  • Islington resident 
  • people with physical/sensory disabilities
  • older people
  • their family/loved ones.

How to Refer

Integrated Health and Care Front Door

Contact the team if you have any specific operational questions.

The Integrated Health and Care Front Door service is operational Mon-Fri, 9am-5pm.

Emergency Duty Team

For any urgent adult social care and safeguarding request outside of working hours, contact the Emergency Duty Team using the number provided above.

Rapid Response

Any urgent requests for community health to avoid hospitalisation or further deterioration in the community should be directed to the Rapid Response team.

EMIS form

Referral methods: Email

For Adult Social Care: This includes a request for a Care Act assessment, an occupational therapy assessment and/or a review of existing care packages. Complete the ASC access referral form and send to ASCReferrals@islington.gov.uk.

For safeguarding: This is for any concerns you have about a patient’s care. Complete the Safeguarding access referral form and send to ASCReferrals@islington.gov.uk. For urgent support, call the Emergency Duty team.

Where to find the form

  • ISL Global Documents > Social Services

For district nurses and community therapists: If the person you are referring has multiple health needs, they can all be consolidated within the integrated referral form, rather than submitting separate referrals for these community services.

The integrated referral form has been collaboratively designed to streamline referrals to the following four services:

  • Islington District Nursing
  • Urgent community therapists (formerly part of REACH)
  • Localities Therapies General Rehab/Fall (formerly part of REACH)
  • Localities Therapies Stroke/Neuro and SLT (formerly known as CRT or ICRT i.e. Islington Community Neuro-Rehabilitation Team)

Complete the Islington Integrated Health Referral Form – District Nursing and Community Therapists and send to rapidaccess@islington.gov.uk.

Where to find the form

  • ISL Global Documents > Community Services

Self-referral

Islington Adult Social Care Request for Service Form
Patients can complete an Adult Social Care online self-referral form if they would like to request any support from Islington Adult Social Care for themselves or on behalf of somebody else. 

Islington Adult Social Care Safeguarding Concern Form
Patient can also complete a Safeguarding online self-referral form to inform of any concerns they have about their own safeguarding or for a local resident or family member.



Review date: Tuesday, 01 June 2027