To refer your patients to this service as of the Tuesday 1 October 2024 

1. check the eligibility criteria below
2. follow the process for the Integrated Health and Care Front Door specified on this page 

The new Integrated Health and Care Front Door Service in Islington is operational as of the Tuesday 1 October 2024. 

This is a new health and care model that was developed jointly by Whittington Health and Islington's Adult Social Care Services and is based at 222 Upper Street. 

The service is designed to act as a single point of access for all adult social care, urgent community health and hospital discharge referrals for Islington residents.

By creating this single point of access, the service hope to achieve a timelier response to residents' care needs with care plans developed and delivered in a more holistic, multi-disciplinary and coordinated way.

The Integrated Health and Care Front Door Service want to enable residents to live healthy independent lives for as long as possible in their own homes, or the place they call home, and this new model help us towards achieving this ambition. 

How does this affect you?

As a GP or a practice nurse the only notable change for you will be the new integrated referral form available on EMIS which combines the existing community health referral forms for District Nursing and the joint form for Community Rehab/REACH Intermediate Care. 

The referral form is called Islington Integrated Care Referral Form – urgent community health and it and should be emailed to rapidaccess@islington.gov.uk 

All other referral routes for the above-mentioned services will no longer be operational from the 1 October. 

Contact the Islington Integrated Health and Care Front Door team if you have any specific operational questions on 020 7527 2299. 

Islington District Nursing care services include, but are not limited to:

• ambulatory catheter clinics
• assessment and ordering of equipment to enable care in the home
• bladder and continence assessments
• blood tests
• bowel care
• catheter care, including re-catherisation
• chemotherapy management
• complex wound assessments and management
• continuing care assessments
• controlled drug administration
• end-of-life care
• healthy living advice
• intravenous antibiotics
• leg ulcer clinics
• long-term condition management
• lymphoedema management
• medication management
• mental capacity assessments
• nutritional advice
• PEG tube care
• pleurex drainage
• pressure area care
• pressure ulcer management (category [grade] 2 or lower, for category [grade] 3 refer to the Tissue Viability Service)
• self-management support
• support for carers and family
• symptom control
• vacuum pump dressings
• vitamin B12 injections
• wound care.

Team managers

Central Islington: Carolyne Sang
t: 020 3316 8378
m: 07741 103 702
e: carolyne.sang@nhs.net
team e: whh-tr.centralislington-districtnursing@nhs.net

North Islington: Sandra Ansah
t: 020 3316 8653
m: 07825 118 738
e: sandra.ansah@nhs.net
team e: whh-tr.northislington-districtnursing@nhs.net

South Islington: Edomwonyi Matthew
t: 020 3316 8592
m: 07944 125 190
e: edomwonyi.matthew@nhs.net
team e: whh-tr.dn-islingtonsouth@nhs.net

See Locations for a list of practices covered by each team.

Eligibility Criteria

Inclusions

• housebound Islington residents aged 16+ (unable to receive care outside of their place of residence)
• district nursing also provides support to patients and their carers to take responsibility for managing their own care, which helps to reduce unplanned admissions to hospital.

Exclusions

• any resident able to travel to receive care.

How to Refer

Locations

Islington Central District Nursing Team

Islington North District Nursing Team

Islington South District Nursing Team