Consultant Connect Advice and Guidance

NCL Wide

Consultant Connect provides rapid advice and guidance (via phone and messaging) at no cost. Use the platform to speak to local and national specialists when timely advice is needed, especially if a patient’s needs are complex. 

To find out what local services are accessible on Consultant Connect in one of the NCL boroughs, see the Consultant Connect services spreadsheet (Downloads). This document is updated as new services are brought onboard.

How to access the Consultant Connect service

You can access the service via the Consultant Connect App (iPhone or Android) or via your landline with a unique dial-in number to your practice.

When you open and log into the Consultant Connect App, you will see a list of speciality services that are available to you. When you call your unique dial-in number, a list of available specialities will be read out to you for selection using the keypad.

Consultant Connect routes your calls and messages to a rota of specialist NHS consultants. If the first consultant is unable to answer, the service moves your call to the next available consultant. The average connection rate is 27 seconds.

Visit the how-to video links below to help you with the App.

Consultant Connect website


Review date: Saturday, 12 August 2023