Advice & guidance

NCL Wide

Advice and Guidance is promoted to access specialist support about clinical queries relating to patient care while working within primary care. This may be appropriate when you might have previously considered a referral.

The main point of access to advice and guidance is either from eRS advice and guidance or Consultant Connect.

Advantages

  • Offers access to clinical support in a timely manner
  • Can offer two-way feedback conversation and can allow uploading of documents or pictures
  • May support appropriate referral where necessary.

NCL EMIS Template

An NCL Advice and Guidance template has been created to support Advice and Guidance DES payment capture as well as a safety netting feature to support chasing any outstanding replies.

It is encouraged that this template is to be used for all types of advice and guidance. 

This can be accessed via the F12 NCL standard referral letter protocol.

Details of the A&G specification can be found on the NHS England website

EMIS resources can be found using the following steps

Clinical templates and protocols have been published as active via NCL ICB resource publisher

Emis --> Configuration--> Protocols and Templates --> shared folder --> NCL ICB Resource publisher --> NCL --> Advice and guidance.

The searches have been deployed via NHS North Central London CCG enterprise search and reports.

Location of the search

Emis-->Reporting-->Population Reporting-->NHS North Central London CCG Enterprise Search and reports-->(NCL ICB) (for all NCL practices)-->(NCL ICB) Advice and Guidance LES


Review date: Friday, 15 May 2026