WorkWell

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The WorkWell service is designed to support people with a mental or physical disability or health condition which is affecting their work life.

It offers one-to-one support from a Work and Health coach to help individuals with a plan to thrive at work, return to work, or seek work, alongside access to a multi-disciplinary team for advice on mental health, occupational health, and employment retention, with potential funding for clinical and non-clinical interventions based on the personalised action plan.

Work well is a partnership between WNL ICB, local authorities, NHS organisations and voluntary community and social enterprise organisations across Barnet, Camden, Enfield, Haringey and Islington.

Eligibility Criteria

Inclusions

  • NCL resident or registered with an NCL GP with a health condition or disability who want to improve their work situation. Participation does not depend on, and does not affect, benefit status.

How to Refer

Referral number

0808 196 2386

Expression of interest form

https://shawtrust.org.uk

Please encourage individuals who could benefit from the WorkWell service to complete the expression of interest form. 

Please note: if you are completing the expression of interest form on behalf of an individual, it is important that you have the person’s full consent. Please also check data sharing policies and agreements in your own organisation before sharing any personal information on behalf of the person you are supporting.

Once the form has been submitted, a team member will contact the individual within two working days.

EMIS form

Referral methods: Email

At point a Fit Note is issued, there will be a WorkWell alert and an opportunity to make a referral to the WorkWell service on EMIS.

The referral form will auto populate and, once completed, should be emailed to nclicb.workwell@nhs.net. Details are included on the referral form.

As well as the process outlined above, the Work and Health – NCL WorkWell Referral Form can be manually completed and sent to nclicb.workwell@nhs.net

A one-page outline and WorkWell text message template for patients are also available in Downloads.

Where to find the form

  • NCL Global Documents > Workwell

Self-referral

0808 196 2386
workwellnorth@shaw-trust.org.uk
https://shawtrust.org.uk

Patients can self-refer by phone, email or the online form. 

See the text message template in Downloads to send self-referral details to patients. This includes instructions on how to add templates to Accurx. 

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Review date: Thursday, 17 September 2026