WorkWell

Provided By

The WorkWell service is designed to support people with a mental or physical disability or health condition which is affecting their work life. This includes:

people currently in work who have been signed off work due to sickness or who are at risk of being signed off work
people who have become unemployed due to a disability or health condition.

The service provides one-to-one support from a Work and Health coach who provides holistic, personalised support for the participant to create a plan to thrive at work, return to work, or to seek work.
WorkWell is a voluntary programme, and people can withdraw at any time.

The WorkWell service also hosts a multi-disciplinary team, which includes practitioners who specialise in mental health, occupational health and employment retention. With advice from that team, WorkWell can fund clinical and non-clinical interventions to support individuals, depending on the content of their personalised action plan.

WorkWell is part of a national pilot scheme funded by the Department for Work and Pensions and the Department of Health and Social Care, and is expected to continue to at least 2029.

It is a partnership between NCL ICB, local authorities, NHS organisations and voluntary community and social enterprise organisations across Barnet, Camden, Enfield, Haringey and Islington.

Eligibility Criteria

Inclusions

NCL resident or registered with an NCL GP with a health condition or disability who want to improve their work situation. Participation does not depend on, and does not affect, benefit status.

How to Refer

Referral number

0808 196 2386

Expression of interest form

https://shawtrust.org.uk

Please encourage individuals who could benefit from the WorkWell service to complete the expression of interest form.

Please note: if you are completing the expression of interest form on behalf of an individual, it is important that you have the person’s full consent. Please also check data sharing policies and agreements in your own organisation before sharing any personal information on behalf of the person you are supporting.

Once the form has been submitted, a team member will contact the individual within two working days.

EMIS form

Referral methods: Email

At point a Fit Note is issued, there will be a WorkWell alert and an opportunity to make a referral to the WorkWell service on EMIS.

The referral form will auto populate and, once completed, should be emailed to nclicb.workwell@nhs.net. Details are included on the referral form.

As well as the process outlined above, the Work and Health – NCL WorkWell Referral Form can be manually completed and sent to nclicb.workwell@nhs.net

A one-page outline and WorkWell text message template for patients are also available in Downloads.