Complex Care Case Management

Camden

The Camden Case Management service supports effective care for people with long-term conditions and those with complex health and social care needs. 

 The service provides:

  • three dedicated complex care nurses and one dedicated CPN complex care nurse
  • work across whole of Camden, including support with discrete caseloads
  • clinical supervision of complex care nurses
  • avenue/fast-track to teams and services provided by CNWL Camden Provider services.

The service is based in IPC DN Teams, North in Gospel Oak, South in Hunter Street, West in Belsize Priory.

Video

Sue Elvin, Nurse Consultant for District Nursing in Camden, talks about CNWL Complex Care Nurses and their contribution to Complex Care across Camden, how patients are referred to the team, and important information to be included in the referral.


Eligibility Criteria

Inclusions

  • Any Camden resident with complex needs for whom an MDT discussion could support their care and wellbeing within the community.

Exclusions

Any person:

  • under the age of 18
  • not a resident in Camden.

How to Refer

EMIS form

Referral methods: Email

The complex care nurses can also be referred to by ticking the complex care nurse box on the community referral form for CNWL.

Complete the Camden Integrated Adult Community Services - CNWL and email to camdenreferrals.cnwl@nhs.net

Where to find the form

  • Camden: CAM Global Documents > Adult & Elderly Services

Letter

Referral methods: Email

Referrals can be sent through the following routes:

  • GP Complex Care Case Management meetings
  • email to complex care nurse.

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Review date: Saturday, 22 February 2025