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Audiology & Ear Wax Removal Community Service

Barnet

The Hearing People community audiology service includes hearing assessments, hearing aid fittings, and ear wax removal through microsuction. A domiciliary service is available for housebound patients.

Please note: patients requiring ear wax removal must use olive oil ear drops for two weeks prior to ear wax removal.


Eligibility Criteria

Exclusions

Patients:

  • not registered with a NHS Barnet GP
  • under the age of 18
  • who require emergency treatment
  • with post-operative or post-traumatic complications
  • who require a surgical opinion or are in need of surgical care
  • with sudden hearing loss that requires urgent medical attention
  • where cancer is suspected, based on agreed protocols with primary and secondary care
    • e.g., cases with hoarseness, neck lump or dysphagia.
  • who have already had a complex work-up and treatment options have already been tried in the community.

How to Refer

EMIS form

Referral methods: e-RS

Complete the Community Audiology & Wax Removal Referral and send via e-RS.

How to find service on e-RS

Audiology (Ear wax removal)

  • Specialty: Ear, Nose & Throat                   
  • Clinic type: Ear
  • Service name: Earwax Removal - Microsuction - Adults Only (Non-Complex) - Triage Service           

Audiology (Hearing assessment)

  • Specialty: Diagnostic Physiological Measurement
  • Clinic type: Audiology – Hearing Assess/Reassess
  • Service name: Adult Audiology/Hearing Aid and Earwax Removal Service (Non-Complex) - Triage Service

Where to find the form

  • Barnet: BAR Global Documents: Referral Forms folder

Self-referral

Existing patients can contact The Hearing People for all appointments or drop-in queries. New patients need a GP referral via eRS.


Service Feedback

Email the service for special requirements

nhs@thehearingpeople.co.uk

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Review date: Wednesday, 09 June 2027