Mental Health Crisis Resolution Teams: NLFT

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The North London NHS Foundation Trust (NLFT, a merger of BEH and CANDI) mental health crisis teams help people whose mental health might be deteriorating to the level that hospital admission is being considered.

Crisis Resolution and Home Treatment Teams are based in the community and provide a safe and effective, home-based assessment and treatment service as an alternative to inpatient care.

The service is available 24 hours a day, 365 days a year.

Eligibility Criteria

Inclusions

adults aged:

  • 18+

How to Refer

111

NCL residents can now access urgent mental health support via NHS 111, 24/7. By selecting mental health option 2, callers are connected to the NLFT crisis service.

EMIS form

Referral methods: Email

Complete the Crisis team referral BEH form and email beh-tr.behcrisis.telephonehub@nhs.net. 

Where to find the form

  • BAR Global Documents > Referral Forms (BAR Global) > Crisis team referral BEH
  • ENF Global Documents > Mental Health > Crisis team referral BEH
  • HAR Global Documents > Mental Health > Crisis team referral BEH

Self-referral

111

NCL residents can now access urgent mental health support via NHS 111, 24/7. By selecting mental health option 2, callers are connected to the NLFT crisis service. Specially trained staff will address urgent needs and provide support based on symptoms.

Service Feedback

Crisis Resolution Team

0800 917 3333

Review date: Friday, 24 April 2026