Whittington Health and Islington’s Adult Social Care Services are excited to announce the launch of the Integrated Front Door Service on Tuesday 1 October 2024.

This is a new health and care model that was developed jointly by Whittington Health and Islington’s Adult Social Care Services and is based at 222 Upper Street.

The service is designed to act as a single point of access for all adult social care, urgent community health and hospital discharge referrals for Islington residents.

By creating this single point of access, Whittington Health and Islington’s Adult Social Care Services hope to achieve a timelier response to residents’ care needs with care plans developed and delivered in a more holistic, multi-disciplinary and coordinated way.

They want to enable residents to live healthy independent lives for as long as possible in their own homes, or the place they call home and this new model helps towards achieving this ambition.

How does this affect you?
As a GP or a practice nurse the only notable change for you will be the new integrated referral form available on EMIS, which combines the existing community health referral forms for District Nursing and the joint form for Community Rehab/REACH Intermediate Care. This referral form should be sent to rapidaccess@islington.gov.uk.

All other referral routes for the above mentioned services will no longer be operational from the Tuesday 1 October.

Additional comms will be available with Q&A events in the next couple of weeks. In the meantime, contact the team on 020 7527 2299 if you have any specific operational questions.