Interpreting Services: Dals

NCL Wide
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Language services to match NCL ICB's evolving needs, with tools to ensure that everyone is understood.

Eligibility Criteria

Inclusions

  • Patients registered with an NCL GP

How to Refer

Telephone Interpreting

0330 088 2443

Access interpreting on the go without having to log on to any platforms.

Simply follow the instructions in the telephone interpreting guide. Available 24/7.

See Downloads for further guidance.

Face-to-face Interpreting (spoken and non-spoken languages)

https://link.dals.co.uk

Video Remote Interpreting (pre-booked)

https://link.dals.co.uk

Video remote interpreting with a platform of your choice (spoken and non-spoken languages).

Video Remote Interpreting (on-demand)

https://dals.interpreterview.co.uk

Access a video remote interpreter on demand.

BSL Video Interpreting (on-demand)

https://connect.interpreterslive.co.uk

Available 8am-8pm, seven days a week.

Access British Sign Language (BSL) video remote interpreting on demand.

Written Translations

https://link.dals.co.uk

Service Feedback

operational.queries@dals.co.uk 0161 928 2533

Downloads

Download • PDF, 357.6 KB
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Working with Dals overview guide

NCL Wide
Download • PDF, 343.15 KB
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Language Codes and telephone guide

NCL Wide
Download • PDF, 92.66 KB
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Patient leaflet: Do you need an interpreter?

NCL Wide
Download • PDF, 136.12 KB
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BSL and non-spoken language guide

NCL Wide
Download • PDF, 2.66 MB
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Communication card - deaf and BSL

NCL Wide
Download • PDF, 1.09 MB
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Getting started with InterpretersLive

NCL Wide
Download • PDF, 881.05 KB
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Step-by-step guide video interpreting

NCL Wide
Download • PDF, 54.79 KB
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Accessing InterpreterView: Password options

NCL Wide
Download • PDF, 121.17 KB
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Raising a video remote interpreting booking on Dals

NCL Wide
Download • PDF, 803.46 KB
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Managing your InterpreterView account

NCL Wide
Download • PDF, 831.24 KB
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InterpreterView FAQs

NCL Wide
Download • PDF, 75.51 KB
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Raising a face-to-face interpreting booking on Dals

NCL Wide
Download • PDF, 118.39 KB
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Cancelling a booking on Dals

NCL Wide
Download • PDF, 34.18 KB
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How to work with an interpreter

NCL Wide
Download • PDF, 62.15 KB
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How to work with an interpreter (F2F interpreting)

NCL Wide
Download • PDF, 469.46 KB
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Amending a booking on Dals

NCL Wide
Download • PDF, 54.75 KB
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Requesting a Dals link

NCL Wide
Download • PDF, 71.35 KB
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Raising a translation booking on Dals

NCL Wide
Download • PDF, 58.07 KB
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Translation FAQs

NCL Wide

Review date: Wednesday, 01 July 2026