Care homes: Staff wellbeing


There are a range of wellbeing resources available to care home staff; see below for information about a few of them.

NHS mental-wellbeing support package

The NHS mental-wellbeing support package, available to all 1.4 million members of staff in the NHS, includes:

  • a mental health hotline offering support for mental health, financial help, bereavement, care and coaching t: 030 0131 7000 (7am-11pm, every day)
  • a 24 hour support text line, just text FRONTLINE to 85258.

The hotline and text service are staffed by more than 1,500 trained volunteers.


TalkToUs is the Queen’s Nursing Institute’s listening service, offering emotional support by phone to registered nurses working in the community.

Shiny Minds

Shiny Minds is a free wellbeing app available for all NHS staff and care home workers. If this is something that you or staff in your workplace would be interested in, please contact to get set up.

Review date: Wednesday, 01 February 2023