Aim of the session:

• Understand how digital services can be used to support patients in accessing GP practice services

Learning outcomes/content:

Participants will consider:

• patient journey
• signposting and care navigation
• positive sanguage
• promoting digital
• checking current processes

Learning objectives: 

• how to maximise opportunities for signposting, using digital means and clear language to benefit the patient and practice

Audience: 

• front line teams responding to patient enquiries

If you have any questions or require any further help, please contact the Redmoor Health Support Centre:

e: hello@redmoorhealth.co.uk
t: 0161 672 9778

The Redmoor Health Support Centre is available from Monday to Friday 9am to 5pm and will try to get back to you within the hour. Redmoor Health can arrange any 1-1 sessions for you and/or your team.