This webinar offers a comprehensive overview of the advantages of implementing advanced menus with smart call routing options within your Surgery Connect system.

It will explore practical examples of how calls can seamlessly redirect to specific teams, alternative pathways, such as the NHS App, pharmacies, or via SMS messages to other services. All with a key focus on enhancing your patients' experience, ensuring swift access to the services they require, whilst optimising staff efficiency.

By customising the call journey, your patients will enjoy quicker access to the right teams, helpful information, and a more streamlined experience with your surgery to support your patients.

Join this 60-minute session to learn more about:

• the benefits of adapting menus and call flows
• reasons to adopt them
• a demonstration of how easy it is to implement