Mental Health Crisis Resolution Teams: NLFT

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The North London NHS Foundation Trust (NLFT, a merger of BEH and CANDI) mental health crisis teams help people whose mental health might be deteriorating to the level that hospital admission is being considered.

Crisis Resolution and Home Treatment Teams are based in the community and provide a safe and effective, home-based assessment and treatment service as an alternative to inpatient care.

The service is available 24 hours a day, 365 days a year.

Eligibility Criteria

Inclusions

adults aged:

  • 18+

How to Refer

24-hour crisis telephone service

0800 151 0023

For patients already known to the team and who are in crisis, contact the number above.

All calls are answered by a clinician.

EMIS form

Referral methods: Email

Complete the Crisis team referral BEH form and email beh-tr.behcrisis.telephonehub@nhs.net. 

Where to find the form

  • BAR Global Documents > Referral Forms (BAR Global) > Crisis team referral BEH
  • ENF Global Documents > Mental Health > Crisis team referral BEH
  • HAR Global Documents > Mental Health > Crisis team referral BEH

Self-referral

0800 151 0023

Patients can self-refer to the main crisis referral line by calling the number above.

NCL residents can now access urgent mental health support via NHS 111, 24/7. By selecting mental health option 2, callers are connected to the NLFT crisis service. Specially trained staff will address urgent needs and provide support based on symptoms.

Service Feedback

Crisis Resolution Team

0800 917 3333

Review date: Friday, 24 April 2026