The Mix

NCL Wide

The Mix is the UK’s leading support service for young people. Trained supporters are available to help under-25s tackle any challenge they may be facing; from mental health to money, from homelessness to finding a job, from break-ups to drugs.

Free and confidential support is available to young people and children every day of the year. Trained team members can be contacted via telephone, text, email and online one-to-one chat. Patients can also apply for a short round of counselling services on The Mix's website.

Eligibility criteria


  • Any child or young person aged < 25

How to refer


Support can be accessed via the telephone, email or online one-to-one chat. The Mix also runs a crisis messenger service in partnership with Crisis Text Line and Shout, which can be accessed by texting THEMIX to 85258. Counselling services can also be applied for on the website.

Service Feedback

General Services

Adult Safeguarding

Child Safeguarding

Community Services

Navigating Self-Care

Urgent & Emergency Care

Urgent & Emergency Care for Children

Review date: Thursday, 22 December 2022