Future Matters


Future Matters aims to raise awareness of death, dying and end-of-life care planning and supports Islington patients to put their end-of-life plans in place.

Future Matters is a partnership between Gentle Dusk and Age UK Islington. The service is delivered by fully trained and supported volunteers, all of whom have been DBS checked.

It helps people plan for emergency and future care and for the management of financial and legal affairs.

It offers patients:

  • Signposting to advance care and end of life planning materials/resources.
  • Practical help to organise and put in place an advance care plan, so that their personal, health care and treatment wishes are known.
  • Advice and help to implement the two Lasting Powers of Attorney (LPA): Property and Financial Affairs, Health and Welfare.

Making a lasting power of attorney

A Lasting Power of Attorney (LPA) is a legal document that allows someone to appoint one or more people to help them make decisions or to make decisions on their behalf. This gives them more control over what happens to people if they have an accident or an illness and cannot make their own decisions (lack mental capacity).

An LPA can be made for:

  • health and welfare
  • property and financial affairs.

A health and welfare LPA can be used to give an attorney the power to make decisions about things such as:

  • daily routine, for example washing, dressing and eating
  • medical care
  • moving into a care home
  • life-sustaining treatment.

It can only be used when the time comes that the person is unable to make their own decisions.

A property and financial affairs LPA can be used to give an attorney the power to make decisions about money and property, for example:

  • managing a bank or building society account
  • paying bills
  • collecting benefits or a pension
  • selling a home.

It can be used as soon as it is registered, with the donor’s permission.

Please share the patient information leaflet with your patients (see How to refer: Self-referral section below).

Eligibility criteria


Adults living in Islington and/or registered with a GP in Islington who:

  • Any age group with something important to say about the care and treatment they would like in an emergency.
  • Any age group who would like to make their care wishes known to the health services.
  • Who have complex health care needs.
  • Who are frail or elderly or with a terminal illness.

How to refer

Age UK Islington: Future Matters

Age UK Islington: Future Matters Co-ordinator Judith King

Self-referral Patient Leaflet

No form is required; patients can email or call to self-refer. Please refer them to the patient information leaflet.

Provided By

Service Feedback

General Services

Adult Safeguarding

Child Safeguarding

Community Services


Urgent and Emergency Care

Urgent and Emergency Care for Children

Review date: Wednesday, 02 August 2023